Privacy Policy
Last updated: July 29, 2025
1. Information We Collect
Mountain collects information you provide directly to us, such as when you create an account, use our quantum computing services, or contact us for support.
Personal Information
- Account information (email, username, password)
- Profile information (name, organization, role)
- Usage data (quantum jobs, computation time, backend preferences)
- Communication data (support tickets, feedback)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our quantum computing services
- Process your quantum computation requests
- Monitor system performance and optimize backend allocation
- Send you technical updates and security alerts
- Provide customer support
- Improve our services and develop new features
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- Service Providers: We may share information with trusted partners who assist in operating our platform (NVIDIA CUDA-Q, cloud providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest
- Multi-factor authentication options
- Regular security audits and monitoring
- Access controls and staff training
- Secure quantum job isolation
5. Quantum Computing Specific Considerations
When using our quantum computing services:
- Quantum Jobs: Your quantum circuits and results are processed securely and deleted after completion unless you choose to save them
- Backend Usage: We monitor backend usage for optimization and billing purposes
- Research Data: Aggregated, anonymized usage statistics may be used for research and platform improvement
6. Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Export your quantum job history
- Opt out of non-essential communications
- Request information about how your data is used
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until account deletion
- Quantum job data: 30 days after completion (unless saved)
- Usage logs: 1 year for optimization purposes
- Support communications: 3 years
8. International Data Transfers
Our services are hosted in secure data centers. When your information is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@mountain-quantum.com
- General Inquiries: info@mountain-quantum.com